TownePlace Suites by Marriott Detroit Sterling Heights

Reviews about TownePlace Suites by Marriott Detroit Sterling Heights

• Assi DPD

  Sep, 29 2018
  ★ ☆ ☆ ☆ ☆
  The building smelled of weed (which would normally not bother me) but we got a knock on our door for being loud. We did exactly what she requested for us to do. We turned off the music we had been quietly playing in the background, and we talked at a lower volume. We sincerely apologized because we honestly had no idea we were being loud, gave the staff member absolutely no problems, and not more than two minutes after we had immediately resolved the situation the same woman came back to our room and said she could still hear how loud we were being. She said that we either needed to bring our noise to the Welcome lobby or we would be escorted off the premises. We were never rude, we did exactly what she asked us to do, none of us were intoxicated, and we were simply carrying on conversation (there were 4 of us). The walls are so thin that we could literally hear a phone vibrating on a desk in the room next to us so even a small amount of noise could unfortunately be an “issue”. However, the fact that we were treated like degenerates, and as if we were unruly guests was completely unacceptable. My huband and I had no problem doing exactly what the staff had asked of us. I honestly don’t care that people smoke weed, but as soon as we answered the door to hear her threaten to kick us off the property, it was literally all we could smell in the entire hallway and our room. For the staff to address one “issue” and not another, is obviously laziness and bias. I’m disappointed in the behavior of the staff, and will most definitely never book here again.

Photos and maps

The nearest companies

• Ellyn B. Obra, RPT

  Establishment, Health, Physiotherapist

  14560 Lakeside Circle, Sterling Heights, MI 48313

  +1 586-247-3220
• Cathleen M. Jones, MS

  Establishment, Health, Physiotherapist

  14560 Lakeside Circle, Sterling Heights, MI 48313

  +1 586-532-9334
• Katherine M. Summers, PTA

  Establishment, Health, Physiotherapist

  14560 Lakeside Circle, Sterling Heights, MI 48313, Sterling Heights, Sterling Heights, MI 48313

  +1 610-991-2034
• Michael D. Velilla, PT

  Establishment, Health, Physiotherapist

  14560 Lakeside Circle, Sterling Heights, MI 48313

  +1 586-566-6416
• Sheba Kumar, PT

  Establishment, Health, Physiotherapist

  14560 Lakeside Circle, Sterling Heights, MI 48313

  +1 586-247-3220
• Atria Shorehaven

  Establishment, Health

  ★ ☆ ☆ ☆ ☆

  1 reviews

  14560 Lakeside Circle, Sterling Heights, MI 48313

  +1 586-630-4129

  atriaseniorliving.com