GameStop

Reviews about GameStop

• Daniel Thor

  May, 09 2018
  ★ ☆ ☆ ☆ ☆
  Worst experience ever! The gamestop employee there that works there has no knowledge and respect at all. I was not offer help when i came in and they looked at me like they dont know how to greet. There an employee there who looks like that guy on the hangover, the one that has the big belly n got his hair shaved off like bald. Well that guy is a complete jerk. He did not offer any helpful information and accuse me of stealing. He was completely rude and was not helpful at all. Gamestop should fire him. Beware of his rudeness. Never ever going there again.
  
  Had bought a new game from another gamestop in a different state. Thing is the new game was the last copy they had and they had the cover open. They went to look for the disc to put it back in the last "new" gamecase which is not seal but already open and consider new. So they sold it to me just like that new price but not seal like brand new plastic wrapps. Instead they just put a circle plastic tape like on to the gamecase of where u would open it. Anyways when i came back home from the trip, i wanted to see if i can exchange it for a "New SEALED, never open" game from this gamestop here. Their policy was clear and understandable. So i walked in to ask if i can exchange for a new SEALED copy, i had the receipt. Talked to the employee there and he rejected it and told me he couldnt do it. If he did then it would be considered trade in. He didnt believe that this copy i bought was new, just because it wasnt fully sealed with plastics wrapps around it. So i walked out not satisfied with my purchase from gamestop. I guess some employee dont know how to know read their policy or they being themself and forgot where they are. Never buy their so called, NEW copy unless it is in a sealed cover up plastic wrapps just like any other retails store has them in. I don't know why GameStop does this but they should at least put down 10 percent off on open NEW game cases. It is not New anymore from the moment they open it up. Every gamer, customer knows that, it doesnt feel satisfied knowing it is new but it was already open. Then they put back the disc in. You may never know what if one of the employee may had taken disc home to play it themself or what not. Or it may have been tampered with. They dont only do this to video games but also to last items of figurine collectibles. Enough said. GameStop is nice place to shop for games, depend on who is working at the time you come in to browse, it can be an inexperienced employee to someone who doesnt want to be bother with selling items.

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